Abhishek
Srinivas
Senior Technical Author
About Me
As a Senior Technical Writer, I specialize in transforming complex technical information into clear, user-friendly content. With expertise in developing procedure manuals, technical specifications, and knowledge base articles, I am proficient in tools like Adobe InDesign, Adobe Illustrator, and PTC Arbotext Editor. My strong background in quality assurance ensures accurate and consistent documentation. I thrive in high workload environments and am adept at adopting new tools and technologies.
"An investment in knowledge pays the best interest".
Work Experience
September 2023 - Present
Senior technical writer - Cognizant Technology Solutions
Create engaging and compelling knowledge base articles.
Update current knowledge base documentation and devise processes to ensure that the knowledge base is always up to date.
Create illustrations, diagrams, and other visuals that explain technical concepts.
Proofread and edit documentation to ensure consistency of language and style, as well as technical accuracy.
May 2022 - September 2023
Senior technical writer - Whirlpool Corporation
Worked on the Digital Literature Project to create manuals such as Owner’s Manuals, Tech Sheets, Installation Instructions, Dimension Guides, Quick Start Guides, and Cycle/Control Guides for major Whirlpool appliances (Refrigerators, Washers/Dryers, Microwave Ovens, Free Standing Ranges, Cooktops, and Dishwashers).
Served as the CI (Continuous Improvement) SPOC, gathering struggles from the team and implementing JDI to reduce cycle time.
Created quality checkpoints to improve content quality and updated process sheets to ensure smooth and efficient workflow. Checked the quality of documents created by authors.
Acted as the NPD author for the Refrigeration category, tasked with creating various documentations for new products by obtaining updates from engineers on a monthly basis.
Tools used in Whirlpool: Adobe Illustrator, Adobe InDesign, Articulate Storyline, Windchill, Arbortext Editor.
Jan 2018 - April 2022
Technical writer - Capgemini India (Bombardier client)
Technical writer experienced in revision and creation of Aircraft Maintenance Manual (AMM) IPC, SRM, CMM and SDS. Currently working as, a Software Engineer Analyst (Aero Tech Pub) responsible for delivering the created and revised manuals to the customer (MHIRJ) with high satisfaction.
Tools Used in Capgemini are: PTC Arbortext editor, SAP for IPC, Isodraw, Tech Illustrator, WMT, and Adobe framemaker.
Education
2014 - 2018
Central University of Karnataka
I'm an Aerospace Engineer from the college Hindustan Aviation Academy.
Online Certifications (Coursera)
1) InDesign 2021 Essential Training
2) Technical Writing: Quick Start Guides
3) Productivity: Prioritizing at Work
4) Foundations of User Experience (UX) Design from Google.
5) Technical Writing from Moscow Institute of Physics and Technology.
6) Work Smarter, Not Harder: Time Management for Personal & Professional Productivity.
